Building Influence at Work
About This Course
Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention?
The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.
- A willingness to listen to others
- A desire to learn from colleagues, customers, clients and bosses
- Junior executives
- Account representatives
- Line workers
Focusing on the true challenge of listening carefully
The Body Language of Listening
Reading the speaker’s body
Using your most effective body language tool
You can be a Communication Skills Master
Communication skills are the most important skills for success
Listening is key